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Comparison · dataset August 2026

Administrative Assistant vs Bank Teller: which is more exposed to AI?

Administrative Assistant carries 6 points more AI exposure than Bank Teller.

Administrative Assistant sits at 84% time-weighted AI exposure against 78% for Bank Teller, a 6-point gap driven by the 56% of administrative assistant work time that current models can already substitute outright. Bank Teller holds a larger human-critical core — 28% of the role's time sits in work like "serve elderly and vulnerable customers" that models score poorly on. Both roles sit inside Office & Administrative, so the exposure difference reflects task design rather than a change of field.

6PP GAP

Seven dimensions, side by side.

METRICADMINISTRATIVE ASSISTANTBANK TELLERDELTA
AI exposure84%78%6pp gap
Resilience score34/10038/1004pt gap
Substitutable work time56%52%Fully automatable today
Human-critical work time22%28%Models score poorly here
Median salary$46k$40k$6k apart
10-year growth-8%-15%Administrative Assistant
US workforce2.9M348kBLS OEWS
Task level

What actually creates the gap.

Both roles hand a similar slice of the week to substitutable work — 56% for Administrative Assistants, 52% for Bank Tellers — but it is different work. Administrative Assistant exposure concentrates in "schedule meetings and manage calendars"; Bank Teller exposure concentrates in "process deposits and withdrawals". Two roles can share a score and face completely different disruption timelines.

Administrative Assistant
MOST EXPOSED TASKS
  • Schedule meetings and manage calendars91% · 18% time
  • Draft emails, memos, and documents88% · 16% time
  • Prepare meeting notes and summaries86% · 10% time
  • Organize files and maintain records84% · 12% time
HUMAN-CRITICAL CORE
  • Handle confidential judgment calls14% · 4% time
  • Support executives and teams in person18% · 8% time
  • Screen sensitive calls and visitors24% · 10% time
Bank Teller
MOST EXPOSED TASKS
  • Process deposits and withdrawals92% · 24% time
  • Answer balance and account questions88% · 16% time
  • Open standard accounts and forms82% · 12% time
HUMAN-CRITICAL CORE
  • Serve elderly and vulnerable customers12% · 10% time
  • Resolve sensitive branch issues18% · 8% time
  • Handle identity and fraud concerns22% · 10% time
What transfers

Both roles lean on procedural, social, judgement — that is the part of your experience that travels intact. Beyond that, the two capability profiles are unusually close: no dimension separates them by more than 15 points, which is why the switch difficulty below reads the way it does.

Switching between them
LowDIFFICULTY

Neither role lists the other as a mapped adjacent career, but the capability profiles are only 8 points apart on average and both sit in Office & Administrative. In practice that means a move is plausible without retraining from scratch — the constraint is credentials and hiring convention, not capability.

Score your own exposure in 8 questions →

Common questions.

Is Administrative Assistant or Bank Teller more at risk from AI?

Administrative Assistant. It scores 84% time-weighted AI exposure against 78% for Bank Teller — a 6-point gap. 56% of administrative assistant work time is already fully substitutable by current models, versus 52% for Bank Tellers.

Which pays more, Administrative Assistant or Bank Teller?

Administrative Assistant, by roughly $6k at the median ($46k versus $40k). Note that the higher-paying role here is also the more AI-exposed one, which matters if you are weighing pay against durability.

Can a administrative assistant switch to being a bank teller?

Neither role lists the other as a mapped adjacent career, but the capability profiles are only 8 points apart on average and both sit in Office & Administrative. In practice that means a move is plausible without retraining from scratch — the constraint is credentials and hiring convention, not capability.

Which role is growing faster, Administrative Assistant or Bank Teller?

Administrative Assistant, at -8% projected ten-year growth versus -15% — a 7-point difference. Growth and AI exposure are separate signals: a role can grow in headcount while the content of the work is substantially rewritten.

Methodology
Scores are time-weighted across each role's canonical O*NET tasks, graded against current frontier-model capability. How we score.